Oh, thank you, my saviour! I was guessing it was about my lack of knowledge of the library (missing some parameters), so didn't think of the obvious..
Btw, I just had to give my 'selfservice' user read permissions for etc/ files Happy new year to all of you, and thank you all for your support and sharing!! (bestpractical guys in particular; Kevin, in very particular!) Cheers ________________________________________ Da: rt-users-boun...@lists.bestpractical.com [rt-users-boun...@lists.bestpractical.com] per conto di Kevin Falcone [falc...@bestpractical.com] Inviato: giovedì 27 dicembre 2012 20.18 A: rt-users@lists.bestpractical.com Oggetto: Re: [rt-users] Custom authentication script fails with > ExternalAuthPriority not defined, please check your configuration file On Thu, Dec 20, 2012 at 11:56:44AM +0000, Scotto Alberto wrote: > But for security reasons I want to execute it as another user (I created > the Unix user > "selfservice", as well as the RT user "selfservice"). Executing the script > as this Unix user, > DoAuth fails with the following message: > > ExternalAuthPriority not defined, please check your configuration file. Does the selfservice user have access to read your Configuration files and all the RT libraries? -kevin Alberto Scotto Blue Reply Via Cardinal Massaia, 83 10147 - Torino - ITALY phone: +39 011 29100 al.sco...@reply.it www.reply.it ________________________________ -- The information transmitted is intended for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.
