Hi,

Sorry but my last post was incorrect regarding the attr_match_list here is an extract from my working config.

'attr_match_list'           => [    'Name',
                                    'EmailAddress'
                               ],
'attr_map'                  =>  {   'Name' => 'mail',
                                    'EmailAddress' => 'mail',
                                    'RealName' => 'cn',
                                    'ExternalAuthId' => 'uid'
                                 }
},

Without knowing how your users are structured in LDAP the attr_map will differ at a guess you will need to change 'ExternalAuthId' at the
very least.

Hope this helps

Martin

On 2013-01-23 12:06, ymarinov wrote:
this didn't help at all :/
to be sure i'll give you the exact current RT_SiteConfig.pm specifications
that i've got at the moment:

'type'                      =>  'ldap',
'server'                    =>  'ldap.xxxx.net',
'user'                      =>  '',
'pass'                    =>  '',
'base'                      =>  '(dc=neterra,dc=net)',
'filter'                    =>  '(objectClass=*)',
'd_filter'                  =>  '(objectClass=NonExistant)',
'tls'                       =>  0,
'ssl_version'               =>  3,
'net_ldap_args'             => [    version =>  3   ],
'attr_match_list'           => [    'cn', 'mail' ],
'attr_map' => { 'Name' => 'uid', 'EmailAddress' =>
'mail' }
 },

Have in mind that I tried the attr match list to use 'uid' instead of 'cn' -
however LDAP return again

[Wed Jan 23 12:00:33 2013] [debug]: Autohandler called ExternalAuth.
Response: (0, No User)

(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)
[Wed Jan 23 12:00:33 2013] [error]: FAILED LOGIN for ymarinov from
xxxx.xxx.xxx.xxx (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424)




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