On 02/04/2013 03:36 PM, Subin wrote: > I'd like to fulltext search for patterns/words both in the 'subject' and > 'body'of an email ticket > from the RT's web interface 'Search' box. Is it possible with the above > configs of sql_query*? If > not please let me know what more should I need to add?
Most of the time true full-text indexing isn't needed for the Subject since it's a normally indexed string with a max length. I'd suggest first approaching this by extending RT::Search::Googleish with an overlay that instead of defaulting unknown and quoted words to Subject searches, defaults them to Subject OR Content searches. This will do what you mean, and should be fairly simple. I know we've done it for support clients. RT::Search::Googleish was written to be extensible with minimal effort. Thomas -- Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
