On Fri, Feb 22, 2013 at 06:13:25PM +0000, Raymond Corbett wrote: > > Quick Ticket Creation Owner defaults to ‘Me’ We would like the > default to be ‘Nobody’ >
no configuration way for this, you have to patch the file "share/html/Elements/QuickCreate" (not that difficult, but document this to ease RT upgrades). then don't forget to erase the mason cache (path_to_rt/var/mason_data/*) and restart the web server. -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76 mailto:elac...@easter-eggs.com - http://www.easter-eggs.com -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T