On Fri, Feb 22, 2013 at 06:13:25PM +0000, Raymond Corbett wrote:
> 
>    Quick Ticket Creation     Owner defaults to  ‘Me’    We would like the
>    default to be  ‘Nobody’
> 


no configuration way for this, you have to patch the file
"share/html/Elements/QuickCreate" (not that difficult, but document this
to ease RT upgrades).

then don't forget to erase the mason cache (path_to_rt/var/mason_data/*)
and restart the web server.


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