Hello, I'm trying to configure a custom dashboard for some of our agents. It has to be really clean and simple, with 2 boxes: - My Tickets (this is easy) - Unknown Tickets With the second box I'm experiencing some problem in configuring it exactly as they asked me. The problem is the "Take" link. I want it not to take the browser on the ticket page, but to stay on dashboard page (reloading it) What the agent should see is the ticket moving from the box below to the one on the top.
Is it possible? thanks -- Diego Roccia System & Network Admin - Subito.it Via Benigno Crespi 19 - Milano www.subito.it -- RT training in Amsterdam, March 20-21: http://bestpractical.com/services/training.html Help improve RT by taking our user survey: https://www.surveymonkey.com/s/N23JW9T
