We have a ticket that is owned by me, Ray Corbett Logged in as Ray Corbett I selected the ticket and set a Reminder.
That reminder displays in my Reminder Portal. All is good. Question 1: 1: User Reza logs in. He was viewing that ticket and made a reply to it. All is good. He has some information to dig up in this regard so he wanted to set a reminder for himself to do so. He selected the ticket and set a reminder to himself. But..... in his reminder portal he gets an error message saying: Could not find ticket for reminder 67. Please Contact your Administrator How come? And also how do I clear the error message for him. Question 2: When Reza logs in and selects the Reminder tab on the reminder portal to set a reminder He sees my (Ray Corbetts) reminder request with a clickable radio button in his reminder editor. ?????? [ARC]<http://www.arcproductions.com/> Ray Corbett Technology Projects Manager p: 416.682.5200 x5232 | f: 416.682.5209 Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4 www.arcproductions.com<http://www.arcproductions.com>
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