You can create a saved search which shows all tickets create within say the last 7 days then create a dashboard to email the report to whomever you'd like.
Search Criteria: Queue = 'your_queue' AND Create > '7 days ago' -- Later, Darin On Mon, Mar 25, 2013 at 4:26 PM, Christine Spang <christine.sp...@oracle.com> wrote: > What's the easiest way to generate some quick charts of e.g. tickets > received per week? Do I need to write my own scripts? I'm using RT 4. > > Searching around, it seems like there's an idea that you can do some > simple charts using dashboards, but it's not obvious to me from the UI > how that works. > > thanks! > Christine