On 03/27/2013 10:14 AM, Kevin Holleran wrote: > Great! Thanks! So I would just add a module into RT_SiteConfig > CustomFieldValueSources & that module would handle the querying of the > table for systems i want to populate the custom field with. Then, in my > scrip, I would query the table again based on those systems to pull back > the responsible party.
You'll want to read this too: http://bestpractical.com/rt/docs/latest/extending/external_custom_fields.html
