Le 28/03/2013 ? 12:02:19-0400, Kevin Falcone a écrit > On Thu, Mar 28, 2013 at 02:38:53PM +0100, Albert Shih wrote: > > I would like to let requestor to close their owns tickets. > > > > So I grant to requestor : > > > > Modifiyticket > > DeletedTicket > > > > but on the web SelfService interface I don't see how the requestor can > > close their ticket. > > > > So I grant all rights to requestor (excludes administrator right) event so > > I can find how the requestor can close their own tickets. > > Where are you looking? > The Basics link and Reply link in Self Service should contain status > change dropdowns if the users have enough rights.
Ah thanks you very much. I'm looking in the wrong place. Regards. JAS -- Albert SHIH DIO bâtiment 15 Observatoire de Paris 5 Place Jules Janssen 92195 Meudon Cedex France Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71 xmpp: j...@obspm.fr Heure local/Local time: ven 29 mar 2013 09:37:22 CET