Forgot to mension - we are using RT 4.0.10

Hello,

Any comments regards this will be much appreciated because this is critical issue for us. Once you search from the search engine (for example vlan 90) nothing is displayed as results. However if you try to search for "vlan 90" correct results are displayed. So far, this is a big issue, because my colleagues from Support department should know the exact phrase of the subject of the ticket or their ID which is quite frustrating. Is there any work around or probably an addon for RT which should enable "this" type of search.



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