Forgot to mension - we are using RT 4.0.10
Hello,
Any comments regards this will be much appreciated because this is
critical issue for us. Once you search from the search engine (for
example vlan 90) nothing is displayed as results. However if you try
to search for "vlan 90" correct results are displayed. So far, this is
a big issue, because my colleagues from Support department should know
the exact phrase of the subject of the ticket or their ID which is
quite frustrating. Is there any work around or probably an addon for
RT which should enable "this" type of search.