Thanks for the reply. I just checked the 4.0.10 version we have running in our dev environment and it appears the issue still exists on that version. I just noticed that v4.0.11 is now available, when I get a moment I’ll upgrade to that version and retest.
~Pete_Jibe From: Ruslan Zakirov Sent: Wednesday, April 17, 2013 12:50 AM Subject: Re: [rt-users] RT ticket body shows GMT time instead of PST (GMT -7) in the Date: field Hi, "Date: ..." you see in the history comes from email headers and RT doesn't change them. We wrote code to deal with this, but I don't know if it's in 4.0 or if it only would be in 4.2. Disclaimer: This electronic message may contain information that is Confidential or legally privileged. It is intended only for the use of the individual(s) and entity named in the message. If you are not an intended recipient of this message, please notify the sender immediately and delete the material from your computer. Do not deliver, distribute or copy this message and do not disclose its contents or take any action in reliance on the information it contains.
