Peter, I had slightly more success with an older version of Ruby and the rt/client gem. Here's the info from RVM:
ruby-1.8.7-p371 [ i686 ] I was also encountering problems with manipulating objects despite this. If you find a solution, there are others interested. In the interest of expediency and time constraints, I had to switch to Perl to get our initial integration between ticketing (RT) and bug tracking (Rally) back on schedule. Regards, Eli Boaz On 5/4/13 12:33 PM, "Peter Roosakos" <proosa...@yahoo.com> wrote: >I'm playing around with the rt-client ruby gem, and running into some >difficulty. After adding to my rails app and creating a .rtclientrc >file in my project directory, I can successfully access the objects and >methods in the console using RT_Client.new. > >rt = RT_Client.new > >rt.user >=> peter > >returns my user name, so it's successfully accessing the configuration >options in my config file. > >rt.status >=> "RT/3.8.7 200 Ok\n\n# Invalid object specification: >'index.html'\n\nid: index.html\n\n" > >it appears that credentials aren't being passed? > >rt.cookie >returns the contents of the cookie file, which is being created and can >be found in the correct specified directory as per the .rtclientrc file. > >rt.server >=> https://myserverdomain.com/rt/ > >and going directly to > >https://myserverdomain.com/rt/REST.1.0/ticket/1/show?user=username&pass=pa >ssword > >Using the same username and password successfully displays the first >ticket, so my credentials are correct > >I'm on Ruby 1.9.3-p286 > >Any thoughts on what I might be missing? Using the latest gem, 0.4.1 > > >