On Tue, May 7, 2013 at 8:44 PM, Raymond Corbett < raymond.corb...@arcproductions.com> wrote:
> I was reading over the Scripts section of RT Essentials. ** ** > > ** ** > > As stated $self -> TicketObj -> status eq ‘deleted’; > It should be Status not status. > Is true whenever the status is changed to deleted. > Not correct statement. Correct description is "Is true whenever something is changed and status is deleted". To check what was changed you have to use TransactionObj. > ** > > Can someone point me the correct direction with a code line that would say: > **** > > ** ** > > if the value of CustomFiled “Retry” is 2 > http://requesttracker.wikia.com/wiki/CustomConditionSnippets#Checks_with_Custom_Fields > > > ** > > ** ** > > Thanks**** > > ** ** > -- Best regards, Ruslan.