Hello List,
I'm new here,
I'm trying to install the RT 3.8 but am having problems with sending emails.
Configuration RT_SiteConfig.pm:
Set($SendmailPath , "/etc/request-tracker3.8/msmtp_wrapper.sh");
Set($RTAddressRegexp ,
'^help(-comment)?\@(help|admin)\.(example\.org|ourother\.domain\.com)$');
Set($rtname, 'rt.RT');
Set($Organization, 'RT');
Set($CorrespondAddress , 'rt@RT');
Set($CommentAddress , 'rt-comment@RT');
Set($WebPath , "/rt");
Set($WebBaseURL , "http://RT";);
Set($DatabaseType, $typemap{mysql} || "UNKNOWN");
Set($DatabaseHost, 'localhost');
Set($DatabasePort, '');
Set($DatabaseUser , 'rtuser');
Set($DatabasePassword , '*********');
Configuration msmtp.conf:
defaults
logfile /var/log/msmtp.log
account default
host smtp.gmail.com
port 587
protocol smtp
tls on
tls_certcheck off
auth on
user supo...@sincronimotelecom.com
password ********
auto_from on
Error:
syslog:
May 8 21:01:04 RT RTmailer: CALL /usr/bin/msmtp -nt -oi -t RETURNED 78
May 8 21:01:04 RT RT: <rt-3.8.8-3131-1368057663-110.47-3-0@RT> sent
To: wag...@sincronismotelecom.com
(/usr/share/request-tracker3.8/lib/RT/Action/SendEmail.pm:315)
May 8 21:01:04 RT RT: <rt-3.8.8-3131-1368057663-1446.47-4-0@RT> #47/306
- Scrip 4 On Create Notify AdminCcs
(/usr/share/request-tracker3.8/lib/RT/Action/SendEmail.pm:284)
May 8 21:01:04 RT RT: <rt-3.8.8-3131-1368057663-1446.47-4-0@RT> No
recipients found. Not sending.
(/usr/share/request-tracker3.8/lib/RT/Interface/Email.pm:382)
May 8 21:01:04 RT RT: Ticket 47 created in queue 'General' by Wagner
(/usr/share/request-tracker3.8/lib/RT/Ticket_Overlay.pm:671)
May 8 21:02:26 RT RT: <rt-3.8.8-3103-1368057746-1625.48-3-0@RT> #48/312
- Scrip 3 On Create Autoreply To Requestors
(/usr/share/request-tracker3.8/lib/RT/Action/SendEmail.pm:284)
msmtp.log:
exitcode=EX_UNAVAILABLE
Changing the condiguração msmtp.conf for:
defaults
logfile /var/log/msmtp.log
account default
host smtp.gmail.com
port 465
protocol smtp
auth on
tls on
tls_starttls on
tls_trust_file /etc/ssl/certs/ca-certificates.crt
#tls_trust_file /etc/ssl/certs/Equifax_Secure_CA.pem
user supo...@sincronimotelecom.com
password ********
auto_from on
Error:
syslog:
time_out
Or Changing condiguração the msmtp.conf for:
defaults
logfile /var/log/msmtp.log
account default
host smtp.gmail.com
port 587
protocol smtp
auth on
tls on
tls_starttls on
tls_trust_file /etc/ssl/certs/ca-certificates.crt
#tls_trust_file /etc/ssl/certs/Equifax_Secure_CA.pem
user supo...@sincronimotelecom.com
password ********
auto_from on
Error:
syslog:
May 8 21:17:28 RT RT: <rt-3.8.8-4037-1368058648-849.50-3-0@RT> #50/326
- Scrip 3 On Create Autoreply To Requestors
(/usr/share/request-tracker3.8/lib/RT/Action/SendEmail.pm:284)
May 8 21:17:28 RT RT: <rt-3.8.8-4037-1368058648-849.50-3-0@RT> sent
To: wag...@sincronismotelecom.com
(/usr/share/request-tracker3.8/lib/RT/Action/SendEmail.pm:315)
May 8 21:17:28 RT RT: <rt-3.8.8-4037-1368058648-170.50-4-0@RT> #50/326
- Scrip 4 On Create Notify AdminCcs
(/usr/share/request-tracker3.8/lib/RT/Action/SendEmail.pm:284)
May 8 21:17:28 RT RT: <rt-3.8.8-4037-1368058648-170.50-4-0@RT> No
recipients found. Not sending.
(/usr/share/request-tracker3.8/lib/RT/Interface/Email.pm:382)
May 8 21:17:28 RT RT: Ticket 50 created in queue 'General' by Wagner
(/usr/share/request-tracker3.8/lib/RT/Ticket_Overlay.pm:671)
msmtp.log:
May 08 21:07:28 host=smtp.gmail.com tls=off auth=on
user=supo...@sincronimotelecom.com from=www-data
recipients=wag...@sincronismotelecom.com errormsg='the server sent an
empty reply' exitcode=EX_PROTOCOL
Please help me.
--
Wagner Mazuchi de Lima Junior
11 3323-5550
wag...@sincronismotelecom.com
www.sincronismo.com.br
Rua Tácito de Almeida, nº 196
01251-010 - Pacaembu - São Paulo - SP
--
RT Training in Seattle, June 19-20: http://bestpractical.com/training
