What if I need multiple groups? -----Original Message----- From: Jok Thuau [mailto:jth...@spacex.com] Sent: Thursday, May 09, 2013 11:54 AM To: Thomas Lau Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] CommandByMailGroup setting
You can only have one I believe. Jok On May 8, 2013, at 8:15 PM, "Thomas Lau" <thomas....@principleone.com<mailto:thomas....@principleone.com>> wrote: Hi all, CommandByMailGroup does not work in my server. May I know if this setting is correct? Set(@Plugins, qw( RT::Extension::CommandByMail RT::Extension::SLA RT::Extension::RepeatTicket )); Set($CommandByMailGroup, 310346); Set($CommandByMailGroup, 310347); Set($CommandByMailGroup, 310348); Set($CommandByMailGroup, 246519); -- RT Training in Seattle, June 19-20: http://bestpractical.com/training -- RT Training in Seattle, June 19-20: http://bestpractical.com/training