On Thu, 2013-05-09 at 10:18 -0500, Russell Jones wrote:
> I have noticed that when sending a new email to my 
> CorrespondenceAddress, a new ticket is created in my "General" queue. I 
> now noticed that the DefaultQueue setting is not the reasoning for this 
> behavior according to the manual, and I am unable to find why this is 
> happening.

Look at your incoming mail aliases.  The --queue option to rt-mailgate
controls where tickets are created.
 - Alex



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