I have a scrip to assign CustomFields based on a template and it often ends up collecting junk like HTML tags trailing after the data I want to match. I think I have made my regex as specific as I can, but now I'm concerned that I went about this the wrong way. I would love an opinion. Emails that aren't human-generated typically have a block of data in them that includes data like:
And sometimes they're handled by applications that generate them with HTML formatting, or are copy/pasted with HTML formatting, etc. I have a CustomField called 'Building' and in my Template I have:
a) Is this ([^<]) necessary – or is there a way to merely ignore all HTML on incoming mail before it gets handed off to rt-mailtool that is preferred/better? b) Is there something about my Template use that is obviously wrong? [✔] Never use your HawkID's email address and password anywhere else! Emory Lundberg, Security Friend, Information Security & Policy Office University of Iowa, UCC, Campus Phone: 5-6174 |
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