Hi all,we have been asked if RT works (well) together with Zendesk. I wanted to ask you all, if you have had previous experience with this.
On my first impression, this could be difficult, since Zendesk uses the relation between reply and Ticket assoziation in the reply-to address (support+id...@subdomain.zendesk.com).
Any experiences with this? greetings, l.r. -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
