On 05/29/2013 10:43 AM, Kevin wrote: > I am using the default English no language changes have been done. > > Attached are the files requested as well as the rt.log. > > MyRT.html <http://requesttracker.8502.n7.nabble.com/file/n54102/MyRT.html> > SearchesForObject > <http://requesttracker.8502.n7.nabble.com/file/n54102/SearchesForObject> > > rt.log.gz <http://requesttracker.8502.n7.nabble.com/file/n54102/rt.log.gz>
I'm stumped, and despite multiple reports unable to reproduce the problem in other RTs. Can you add the following line to share/html/Admin/Global/MyRT.html: use Data::Dumper; warn Dumper($_); Add it right after the line which reads: my ( $desc, $loc_desc, $search ) = @$_; Then clear your mason cache (rm -rf var/mason_data/obj) and restart RT. The logs should have the new Data::Dumper output you added when you hit Configuration -> Global -> RT At a Glance. Send the full logs that are output. Thomas -- RT Training in Seattle, June 19-20: http://bestpractical.com/training