Hi, Does anyone know if its possible to change the Forward template ?
If I go to the Action Button and Select forward I enter a email address and the email get sent with a attachment with the ticket details I would like to remove the attachment and just have the details of the ticket attached. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Change-the-Forward-Template-tp54240.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
