On 06/13/2013 10:52 AM, Landon wrote: > Thanks Ken. The document I found was > at http://bestpractical.com/rt/docs/4.0/RT/Search.html
You don't want RT::Search for this. You want to use the RT::Tickets class using the ->FromSQL method, which accepts TicketSQL. There are docs and plenty of examples in the RT source. -- RT Training in Seattle, June 19-20: http://bestpractical.com/training