On Fri, Jun 14, 2013 at 03:12:33AM -0700, globo wrote: > I forward my requests to a external company. But when they reply the > requester doesn't get the replies. > I can get it working by using the "On Transaction" ( condition ) , is there > any way to get it working with the "On Correspond" ( condition ) ?
You really need to show your scrips configuration and a relevant debug level log of the Scrips triggered when the external company replies. On a stock RT configuration, I'd expect a correspondence to a ticket to be sent to the requestors. -kevin
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