Hello,
To be more specific, when i remove the user, at next login RT creates again the user with the right values ( i.e. Name, ZIP code, etc. ) but fails at authentication step. Here are the debug logs for that specific scenario. [Wed Jul 31 09:54:41 2013] [debug]: Loading new user ( myUser ) into current session (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:287) [Wed Jul 31 09:54:41 2013] [debug]: Password validation required for service - Executing... (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:304) [Wed Jul 31 09:54:41 2013] [debug]: Trying external auth service: My_LDAP (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:153) Regards On Tue, Jul 30, 2013 at 3:23 PM, Maximilien Drouet <mdro...@randco.fr>wrote: > Hi, > > Unfortunately same problem with this filter :( > > Regarding the address I tried many times, even fresh install :( > > Same problem. > > > > > > On Mon, Jul 29, 2013 at 3:37 PM, Nathan Cutler <presnyprek...@gmail.com>wrote: > >> > Any other idea ? >> >> Yes. As Kevin indicated, I would start with your 'attr_match_list'. On >> your testing/development RT instance, try running it with just: >> >> 'attr_match_list' => [ 'Name' ], >> >> and see if the user can log in. Tell us what happens. >> >> Also, judging from the "Couldn't create user myuser : Email address in >> use" error I would guess some other user has that email address. Try >> searching for users with that email address in RT and tell us what you >> find. >> >> Good luck. >> >> Nathan >> > > > > -- > Cordialement, > > Maximilien > -- Maximilien