Good call. I've moved it over to /usr/local/share/request-tracker.
> -----Original Message----- > From: Dominic Hargreaves [mailto:dominic.hargrea...@it.ox.ac.uk] > Sent: Friday, August 30, 2013 1:17 AM > To: Elliott, Kevin C (DOR) > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Can't load UntouchedInHours module > > On Thu, Aug 29, 2013 at 05:39:33PM +0000, Elliott, Kevin C (DOR) wrote: > > > root@DorJnuASD-RT:~/Bin# ls -la > > /usr/share/request-tracker4/lib/RT/Condition/ > > total 60 > > drwxr-xr-x 2 root root 4096 Aug 29 09:24 . > > drwxr-xr-x 17 root root 4096 Jun 11 11:27 .. > > -rw-r--r-- 1 root root 2247 May 22 09:49 AnyTransaction.pm > > -rw-r--r-- 1 root root 2742 May 22 09:49 BeforeDue.pm > > -rw-r--r-- 1 root root 2677 May 22 09:49 CloseTicket.pm > > -rw-r--r-- 1 root root 2475 May 22 09:49 Overdue.pm > > -rw-r--r-- 1 root root 2351 May 22 09:49 OwnerChange.pm > > -rw-r--r-- 1 root root 2356 May 22 09:49 PriorityChange.pm > > -rw-r--r-- 1 root root 2325 May 22 09:49 PriorityExceeds.pm > > -rw-r--r-- 1 root root 2306 May 22 09:49 QueueChange.pm > > lrwxrwxrwx 1 root root 9 Aug 29 08:37 RCS -> /root/RCS > > -rw-r--r-- 1 root root 2829 May 22 09:49 ReopenTicket.pm > > -rw-r--r-- 1 root root 4593 May 22 09:49 StatusChange.pm > > -rw-r--r-- 1 root root 800 Aug 29 09:23 UntouchedInHours.pm > > -rw-r--r-- 1 root root 2458 May 22 09:49 UserDefined.pm > > Hi, > > Probably not related to your problem, but I really recommend not putting > locally installed files in /usr/share as that space is reserved for the > package > manager (dpkg) and you could end up with overwritten files there (plus it's > difficult to see what came from where). > > /usr/local/share/request-tracker4/lib exists for this purpose so you could > move that file into /usr/local/share/request-tracker4/lib/RT/Condition/ > > Cheers, > Dominic. > > -- > Dominic Hargreaves, Systems Development and Support Section IT Services, > University of Oxford, 13 Banbury Road, Oxford, OX2 6NN