On Thu, Sep 05, 2013 at 07:04:50PM +0000, Bryon Baker wrote: > Bummer I really needs this in the UI. Let's try asking the question a > different way. > > I have Custom fields on a ticket Client, Location, City, St. > > I would like a search that counts the tickets and groups by the above > custom fields in one > report. > > I can do them by one custom field at a time but I want them all in one > report.
Test RT-4.2.0rc1 released today, you can group by multiple custom fields at the same time. Please don't upgrade your production instance, but testing in a VM with a copy of your data would be great. -kevin
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