Hi I have a queue to which I want to prevent anyone 'reply'-ing.
Despite removing all 'Reply to ticket' rights for all groups, and having no 'user' rights at all, it's still possible for my normal non-superuser account to reply to the ticket.
What am I missing? Thanks for any help... -- Jon 'Boli' Copeland Network Engineer IT Sales & Services Ltd b...@itss.co.tz +255 (0) 685 374780 -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
