Hi, Not a scrip. Take a look at RepliesToResolved extension [1]. You can borrow a lot and I know for sure it will work.
On Wed, Oct 9, 2013 at 5:14 PM, Bryon Baker <bba...@copesan.com> wrote: > I know that RT will append emails to tickets when the subject line > contains a ticket number this is working great. I would like to take this > a step further and have RT looking in the content of the email and do the > same procedure.**** > > ** ** > > What do I need in a scrip to make this happen?**** > > ** ** > > Thanks**** > > Bryon Baker**** > > Network Operations Manager**** > > *Copesan** - Specialists in Pest Solutions* > > 800-267-3726 • 262-783-6261 ext. 2296**** > > bba...@copesan.com <cstep...@copesan.com>**** > > www.copesan.com**** > > *"Servicing North America with Local Care"***** > > ** ** > > > -- > RT Training in New York, October 8th and 9th: > http://bestpractical.com/training > -- Best regards, Ruslan.
-- RT Training in New York, October 8th and 9th: http://bestpractical.com/training