Have you tried bulk update? Kenn
Sent from my Windows Phone From: andkulb Sent: 10/29/2013 6:21 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Update all tickets of queue Hello, Is it posible with the help of scrip to do such thing: My Queue has a custom field and when you create a ticket in that queue, the ticket custom field is set by the value of queue custom field value. How can I change all queue tickets custom field value on Queue custom field value change? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Update-all-tickets-of-queue-tp55643.html Sent from the Request Tracker - User mailing list archive at Nabble.com.