I was sent a patch for this at one point, and was told the fix is coming in
4.2.1.
IIRC, the problem is in /opt/rt4/share/static/js/forms.js (or where ever you
have RT installed at). I can't remember which line needs to change, but here's
what mine looks like:
jQuery(function() {
jQuery('form').submit(function() {
jQuery(this).find('input[type="submit"]').attr('disabled','disabled');
return true;
})
jQuery('input[type="submit"]').click(function() {
var $this = jQuery(this);
var name = $this.attr('name');
if (!name) { return true; }
$this.after( jQuery('<input/>', {type: "hidden", name: name, value:
$this.val()} ) );
return true;
})
});
-Tyler Sweet
>>> On 10/29/2013 at 3:54 PM, in message
<19ae285f8495424fa7af79f7ccca6b8726bc3...@embx-clft2.cdc.gov>, "Wright, Cory
(CDC/OID/NCIRD) (CTR)" <w...@cdc.gov> wrote:
> Tom -- I have also experienced this issue along with the previously
> communicated broken email issues, both of which are blocking a 4.2.0 upgrade
> in our environment. No resolution on either, yet.
>
> - Cory
>
> -----Original Message-----
> From: rt-users-boun...@lists.bestpractical.com
> [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Tom Lahti
> Sent: Tuesday, October 29, 2013 4:43 PM
> To: rt-users@lists.bestpractical.com
> Subject: [rt-users] Upgraded 3.8.8 -> 4.2.0, IE issues
>
> I just upgraded from 3.8.8 to 4.2.0, and we're having some difficulty with
> Internet Explorer.
>
> It seems it is unable to submit forms except for the Jumbo form.
> There's no errors, it just redisplays the page. This is manifesting in
> a number of forms including the actions "comment" and "reply", when trying
> to save user preferences, when clicking "Add these terms and Search" in the
> search builder, and so forth. The only thing that works for commenting and
> replying is to use the Jumbo form, which is far from ideal.
>
> I've tried a number of things like turning off the CKeditor, disabling
> extensions, changing Internet Explorer options and settings, and I haven't
> come across the magic yet. Has anyone else experienced this and knows what
> the issue is? Googling has not been fortuitous, either.
>
> --
> Tom Lahti
> t...@dmsolutions.com
>
>
>
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