Hi, is it possible to change the default sort order of the standard search ("Quick search", "Simpe Search") in RT 4.0.7?
I know, this is possible in saved searches, where I can edit the search order in a global way. And I know that every user can change the search order of saved searches by editing them, as well as the search order of the standard search within his preferences. But can I change this also in a global manner, as this is possible for the displayed search fields ("DefaultSearchResultFormat")? Thanks - Steffi