mmahoney wrote, On 14/11/2013 17:23: > Please excuse my ignorance... how do you make the file writable to the web > server? > Like Andrew said, you need to chown the RT-Shredder folder to the web server user; the user Apache/Nginx/whatever, is running as. Once you have that information use chown (man chown for more info) on the folder, for example 'chown webuser:webgroup /opt/rt3/var/data/RT-Shredder'. You may have to check permissions too.
- Keith