Hi all, I am little confused about RT's interpretation of "Mandatory" as it relates to Custom Fields.
I have a CF's validation set to the canned regexp (?#Mandatory) The CF in my test ticket has pointedly been left with no value. Aside from a meager red warning on the page indicating it's not set properly, all other actions on the ticket work just fine. I can even resolve the ticket while the CF is unset ("(no value)") So Mandatory how? When does that apply exactly? Does it simply mean, as I seem to be finding, "do whatever you want anyway, but we're going to put red text near your offending field" ?