On Wed, Dec 18, 2013 at 06:00:14PM -0800, Tim Gustafson wrote: > > Something thinks you have perl 5.18. > > Is the perl outside the jail also 5.16? > > I believe its 5.16, but what difference should that make? The jail > has no access to view any aspect of the root system.
He's asking because your original error message says 5.18 [Tue Dec 17 11:42:38 2013] [error] [client 128.114.49.22] Can't locate RT/Action/SendEmail.pm in @INC (you may need to install the RT::Action::SendEmail module) (@INC contains: /usr/local/share/rt40/lib /usr/local/share/rt40/plugins/RT-Authen-ExternalAuth/lib /usr/local/share/rt40/plugins/RT-Extension-MergeUsers/lib /usr/local/lib/perl5/site_perl/5.18 /usr/local/lib/perl5/5.18/BSDPAN /usr/local/lib/perl5/site_perl/5.18/mach /usr/local/lib/perl5/5.18/mach /usr/local/lib/perl5/5.18 . /usr/local) at /usr/local/lib/perl5/site_perl/5.18/RT/Interface/Web/Handler.pm line 181.\n The error "Can't locate RT/Action/SendEmail.pm" can indicate lack of file on filesystem, but it could also mean that RT couldn't load dependencies. I'm going to guess you're using a mod_perl built against a perl-5.18 which causes different site_libs to be searched. -kevin
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