Hi, I recently changed of company and was asked to set a request system. Off course I'm setting up RT4. Problem is that in this new job they use Office365 as the Mail Server. So I tryied something new to me that is the use of the Fetchmail to retrieve from the server and then deliver to RT using the mail Gateway.
The problem is the MDA is returning code 75. I was looking in the history of the mailing list and other doccuments and this code is refered for several problems. None of them seems to relate with my config. May you please give a look at mail fetchmail config and LOG to tell me any ideia of what could be wrong? Thank you in advance! Request Tracker 4.2.1 over Ubuntu 13.10. root@SRV-RT:/opt/rt4/var# cat /etc/fetchmailrc set daemon 300 set no bouncemail defaults: antispam -1 batchlimit 100 nofetchall nokeep poll pod51028.outlook.com with proto IMAP port 993 username "[email protected]<mailto:[email protected]>" password xxxxxx mda "/opt/rt4/bin/rt-mailgate --url https://rt.stitelecom.local --queue General --action correspond" ssl username "[email protected]<mailto:[email protected]>" password xxxxxxx mda "/opt/rt4/bin/rt-mailgate --url https://rt.stitelecom.local --queue General --action comment" ssl root@SRV-RT:/home/sti# cat /var/log/syslog Jan 10 17:11:27 SRV-RT fetchmail[29468]: Old UID list from pod51028.outlook.com: <empty> Jan 10 17:11:27 SRV-RT fetchmail[29468]: Old UID list from pod51028.outlook.com: <empty> Jan 10 17:11:27 SRV-RT fetchmail[29468]: Scratch list of UIDs: <empty> Jan 10 17:11:27 SRV-RT fetchmail[29469]: starting fetchmail 6.3.26 daemon Jan 10 17:11:27 SRV-RT fetchmail[29469]: 6.3.26 querying pod51028.outlook.com (protocol IMAP) at Fri 10 Jan 2014 05:11:27 PM BRST: poll started Jan 10 17:11:28 SRV-RT fetchmail[29469]: Trying to connect to 132.245.156.22/993...connected. Jan 10 17:11:28 SRV-RT fetchmail[29469]: Certificate chain, from root to peer, starting at depth 3: Jan 10 17:11:28 SRV-RT fetchmail[29469]: Issuer Organization: Baltimore Jan 10 17:11:28 SRV-RT fetchmail[29469]: Issuer CommonName: Baltimore CyberTrust Root Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject CommonName: Baltimore CyberTrust Root Jan 10 17:11:28 SRV-RT fetchmail[29469]: Certificate at depth 2: Jan 10 17:11:28 SRV-RT fetchmail[29469]: Issuer Organization: Baltimore Jan 10 17:11:28 SRV-RT fetchmail[29469]: Issuer CommonName: Baltimore CyberTrust Root Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject CommonName: Microsoft Internet Authority Jan 10 17:11:28 SRV-RT fetchmail[29469]: Certificate at depth 1: Jan 10 17:11:28 SRV-RT fetchmail[29469]: Unknown Organization Jan 10 17:11:28 SRV-RT fetchmail[29469]: Issuer CommonName: Microsoft Internet Authority Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject CommonName: MSIT Machine Auth CA 2 Jan 10 17:11:28 SRV-RT fetchmail[29469]: Server certificate: Jan 10 17:11:28 SRV-RT fetchmail[29469]: Unknown Organization Jan 10 17:11:28 SRV-RT fetchmail[29469]: Issuer CommonName: MSIT Machine Auth CA 2 Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject CommonName: outlook.com Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject Alternative Name: outlook.com Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject Alternative Name: *.outlook.com Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject Alternative Name: *.exchangelabs.com Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject Alternative Name: m.outlook.com Jan 10 17:11:28 SRV-RT fetchmail[29469]: Subject Alternative Name: m.exchangelabs.com Jan 10 17:11:28 SRV-RT fetchmail[29469]: pod51028.outlook.com key fingerprint: E7:48:66:D7:91:A5:5F:CA:5E:CE:27:5D:0B:10:4C:5E Jan 10 17:11:29 SRV-RT fetchmail[29469]: IMAP< * OK The Microsoft Exchange IMAP4 service is ready. [RwBSAFUAUABSAEQAOAAwADEAMQBDAEEAMAAwADMALgBsAGEAbQBwAHIAZAA4ADAALgBwAHIAbwBkAC4AbwB1AHQAbABvAG8AawAuAGMAbwBtAA==] Jan 10 17:11:29 SRV-RT fetchmail[29469]: IMAP> A0001 CAPABILITY Jan 10 17:11:29 SRV-RT fetchmail[29469]: IMAP< * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+ Jan 10 17:11:29 SRV-RT fetchmail[29469]: IMAP< A0001 OK CAPABILITY completed. Jan 10 17:11:29 SRV-RT fetchmail[29469]: Protocol identified as IMAP4 rev 1 Jan 10 17:11:29 SRV-RT fetchmail[29469]: GSSAPI error gss_inquire_cred: Unspecified GSS failure. Minor code may provide more information Jan 10 17:11:29 SRV-RT fetchmail[29469]: GSSAPI error gss_inquire_cred: Success Jan 10 17:11:29 SRV-RT fetchmail[29469]: No suitable GSSAPI credentials found. Skipping GSSAPI authentication. Jan 10 17:11:29 SRV-RT fetchmail[29469]: If you want to use GSSAPI, you need credentials first, possibly from kinit. Jan 10 17:11:29 SRV-RT fetchmail[29469]: IMAP> A0002 LOGIN "[email protected]<mailto:[email protected]>" * Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< A0002 OK LOGIN completed. Jan 10 17:11:36 SRV-RT fetchmail[29469]: selecting or re-polling default folder Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP> A0003 SELECT "INBOX" Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< * 2 EXISTS Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< * 0 RECENT Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent) Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< * OK [UNSEEN 1] Is the first unseen message Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< * OK [UIDVALIDITY 438244] UIDVALIDITY value Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< * OK [UIDNEXT 6] The next unique identifier value Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< A0003 OK [READ-WRITE] SELECT completed. Jan 10 17:11:36 SRV-RT fetchmail[29469]: 2 messages waiting after first poll Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP> A0004 EXPUNGE Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< * 2 EXISTS Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP< A0004 OK EXPUNGE completed. Jan 10 17:11:36 SRV-RT fetchmail[29469]: 2 messages waiting after expunge Jan 10 17:11:36 SRV-RT fetchmail[29469]: IMAP> A0005 SEARCH UNSEEN Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP< * SEARCH 1 2 Jan 10 17:11:37 SRV-RT fetchmail[29469]: 1 is unseen Jan 10 17:11:37 SRV-RT fetchmail[29469]: 2 is unseen Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP< A0005 OK SEARCH completed. Jan 10 17:11:37 SRV-RT fetchmail[29469]: 1 is first unseen Jan 10 17:11:37 SRV-RT fetchmail[29469]: 2 messages for [email protected]<mailto:[email protected]> at pod51028.outlook.com. Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP> A0006 FETCH 1:2 RFC822.SIZE Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP< * 1 FETCH (RFC822.SIZE 13678) Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP< * 2 FETCH (RFC822.SIZE 14699) Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP< A0006 OK FETCH completed. Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP> A0007 FETCH 1 RFC822.HEADER Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP< * 1 FETCH (RFC822.HEADER {1326} Jan 10 17:11:37 SRV-RT fetchmail[29469]: reading message [email protected]@pod51028.outlook.com:1<mailto:[email protected]@pod51028.outlook.com:1> of 2 (1326 header octets)About to rewrite From: Diego Andrade <[email protected]<mailto:[email protected]>>...#012...rewritten version is From: Diego Andrade <[email protected]<mailto:[email protected]>>. Jan 10 17:11:37 SRV-RT fetchmail[29469]: About to rewrite To: RT <[email protected]<mailto:[email protected]>>...#012...rewritten version is To: RT <[email protected]<mailto:[email protected]>>. Jan 10 17:11:37 SRV-RT fetchmail[29469]: about to deliver with: /opt/rt4/bin/rt-mailgate --url https://rt.stitelecom.local --queue General --action correspond --verbose Jan 10 17:11:37 SRV-RT fetchmail[29469]: IMAP< ) Jan 10 17:11:38 SRV-RT fetchmail[29469]: IMAP< A0007 OK FETCH completed. Jan 10 17:11:38 SRV-RT fetchmail[29469]: IMAP> A0008 FETCH 1 BODY.PEEK[TEXT] Jan 10 17:11:38 SRV-RT fetchmail[29469]: IMAP< * 1 FETCH (BODY[TEXT] {17211} Jan 10 17:11:38 SRV-RT fetchmail[29469]: (17211 body octets) (log message incomplete) Jan 10 17:11:38 SRV-RT fetchmail[29469]: IMAP< ) Jan 10 17:11:38 SRV-RT fetchmail[29469]: IMAP< A0008 OK FETCH completed. Jan 10 17:11:38 SRV-RT fetchmail[29469]: message [email protected]@pod51028.outlook.com:1<mailto:[email protected]@pod51028.outlook.com:1> was not the expected length (18537 actual != 13678 expected) Jan 10 17:11:39 SRV-RT fetchmail[29469]: MDA returned nonzero status 75 Jan 10 17:11:39 SRV-RT fetchmail[29469]: not flushed Jan 10 17:11:39 SRV-RT fetchmail[29469]: IMAP> A0009 FETCH 2 RFC822.HEADER Jan 10 17:11:39 SRV-RT fetchmail[29469]: IMAP< * 2 FETCH (RFC822.HEADER {1337} Jan 10 17:11:39 SRV-RT fetchmail[29469]: reading message [email protected]@pod51028.outlook.com:2<mailto:[email protected]@pod51028.outlook.com:2> of 2 (1337 header octets)About to rewrite From: Diego Andrade <[email protected]<mailto:[email protected]>>...#012...rewritten version is From: Diego Andrade <[email protected]<mailto:[email protected]>>. Jan 10 17:11:39 SRV-RT fetchmail[29469]: About to rewrite To: RT <[email protected]<mailto:[email protected]>>...#012...rewritten version is To: RT <[email protected]<mailto:[email protected]>>. Jan 10 17:11:39 SRV-RT fetchmail[29469]: about to deliver with: /opt/rt4/bin/rt-mailgate --url https://rt.stitelecom.local --queue General --action correspond --verbose Jan 10 17:11:39 SRV-RT fetchmail[29469]: IMAP< ) Jan 10 17:11:39 SRV-RT fetchmail[29469]: IMAP< A0009 OK FETCH completed. Jan 10 17:11:39 SRV-RT fetchmail[29469]: IMAP> A0010 FETCH 2 BODY.PEEK[TEXT] Jan 10 17:11:39 SRV-RT fetchmail[29469]: IMAP< * 2 FETCH (BODY[TEXT] {17856} Jan 10 17:11:39 SRV-RT fetchmail[29469]: (17856 body octets) (log message incomplete) Jan 10 17:11:39 SRV-RT fetchmail[29469]: IMAP< ) Jan 10 17:11:39 SRV-RT fetchmail[29469]: IMAP< A0010 OK FETCH completed. Jan 10 17:11:39 SRV-RT fetchmail[29469]: message [email protected]@pod51028.outlook.com:2<mailto:[email protected]@pod51028.outlook.com:2> was not the expected length (19193 actual != 14699 expected) Jan 10 17:11:40 SRV-RT fetchmail[29469]: MDA returned nonzero status 75 Jan 10 17:11:40 SRV-RT fetchmail[29469]: not flushed Jan 10 17:11:40 SRV-RT fetchmail[29469]: IMAP> A0011 LOGOUT Jan 10 17:11:40 SRV-RT fetchmail[29469]: IMAP< * BYE Microsoft Exchange Server 2010 IMAP4 server signing off. Jan 10 17:11:40 SRV-RT fetchmail[29469]: IMAP< A0011 OK LOGOUT completed. Jan 10 17:11:40 SRV-RT fetchmail[29469]: 6.3.26 querying pod51028.outlook.com (protocol IMAP) at Fri 10 Jan 2014 05:11:40 PM BRST: poll completed Jan 10 17:11:40 SRV-RT fetchmail[29469]: New UID list from pod51028.outlook.com: <empty> Jan 10 17:11:40 SRV-RT fetchmail[29469]: not swapping UID lists, no UIDs seen this query Jan 10 17:11:40 SRV-RT fetchmail[29469]: 6.3.26 querying pod51028.outlook.com (protocol IMAP) at Fri 10 Jan 2014 05:11:40 PM BRST: poll started Jan 10 17:11:40 SRV-RT fetchmail[29469]: Trying to connect to 132.245.156.6/993...connected. Jan 10 17:11:41 SRV-RT fetchmail[29469]: Certificate chain, from root to peer, starting at depth 3: Jan 10 17:11:41 SRV-RT fetchmail[29469]: Issuer Organization: Baltimore Jan 10 17:11:41 SRV-RT fetchmail[29469]: Issuer CommonName: Baltimore CyberTrust Root Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject CommonName: Baltimore CyberTrust Root Jan 10 17:11:41 SRV-RT fetchmail[29469]: Certificate at depth 2: Jan 10 17:11:41 SRV-RT fetchmail[29469]: Issuer Organization: Baltimore Jan 10 17:11:41 SRV-RT fetchmail[29469]: Issuer CommonName: Baltimore CyberTrust Root Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject CommonName: Microsoft Internet Authority Jan 10 17:11:41 SRV-RT fetchmail[29469]: Certificate at depth 1: Jan 10 17:11:41 SRV-RT fetchmail[29469]: Unknown Organization Jan 10 17:11:41 SRV-RT fetchmail[29469]: Issuer CommonName: Microsoft Internet Authority Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject CommonName: MSIT Machine Auth CA 2 Jan 10 17:11:41 SRV-RT fetchmail[29469]: Server certificate: Jan 10 17:11:41 SRV-RT fetchmail[29469]: Unknown Organization Jan 10 17:11:41 SRV-RT fetchmail[29469]: Issuer CommonName: MSIT Machine Auth CA 2 Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject CommonName: outlook.com Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject Alternative Name: outlook.com Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject Alternative Name: *.outlook.com Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject Alternative Name: *.exchangelabs.com Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject Alternative Name: m.outlook.com Jan 10 17:11:41 SRV-RT fetchmail[29469]: Subject Alternative Name: m.exchangelabs.com Jan 10 17:11:41 SRV-RT fetchmail[29469]: pod51028.outlook.com key fingerprint: E7:48:66:D7:91:A5:5F:CA:5E:CE:27:5D:0B:10:4C:5E Jan 10 17:11:41 SRV-RT fetchmail[29469]: IMAP< * OK The Microsoft Exchange IMAP4 service is ready. [RwBSAFUAUABSAEQAOAAwADEAMABDAEEAMAAxADQALgBsAGEAbQBwAHIAZAA4ADAALgBwAHIAbwBkAC4AbwB1AHQAbABvAG8AawAuAGMAbwBtAA==] Jan 10 17:11:41 SRV-RT fetchmail[29469]: IMAP> A0001 CAPABILITY Jan 10 17:11:41 SRV-RT fetchmail[29469]: IMAP< * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+ Jan 10 17:11:41 SRV-RT fetchmail[29469]: IMAP< A0001 OK CAPABILITY completed. Jan 10 17:11:41 SRV-RT fetchmail[29469]: Protocol identified as IMAP4 rev 1 Jan 10 17:11:41 SRV-RT fetchmail[29469]: GSSAPI error gss_inquire_cred: Unspecified GSS failure. Minor code may provide more information Jan 10 17:11:41 SRV-RT fetchmail[29469]: GSSAPI error gss_inquire_cred: Success Jan 10 17:11:41 SRV-RT fetchmail[29469]: No suitable GSSAPI credentials found. Skipping GSSAPI authentication. Jan 10 17:11:41 SRV-RT fetchmail[29469]: If you want to use GSSAPI, you need credentials first, possibly from kinit. Jan 10 17:11:41 SRV-RT fetchmail[29469]: IMAP> A0002 LOGIN "[email protected]<mailto:[email protected]>" * Jan 10 17:11:44 SRV-RT fetchmail[29469]: IMAP< A0002 NO LOGIN failed. Jan 10 17:11:44 SRV-RT fetchmail[29469]: Authorization failure on [email protected]@pod51028.outlook.com<mailto:[email protected]@pod51028.outlook.com> Jan 10 17:11:44 SRV-RT fetchmail[29469]: For help, see http://www.fetchmail.info/fetchmail-FAQ.html#R15 Jan 10 17:11:44 SRV-RT fetchmail[29469]: IMAP> A0003 LOGOUT Jan 10 17:11:44 SRV-RT fetchmail[29469]: IMAP< * BYE Microsoft Exchange Server 2010 IMAP4 server signing off. Jan 10 17:11:44 SRV-RT fetchmail[29469]: IMAP< A0003 OK LOGOUT completed. Jan 10 17:11:44 SRV-RT fetchmail[29469]: 6.3.26 querying pod51028.outlook.com (protocol IMAP) at Fri 10 Jan 2014 05:11:44 PM BRST: poll completed Jan 10 17:11:44 SRV-RT fetchmail[29469]: Merged UID list from pod51028.outlook.com: <empty> Jan 10 17:11:44 SRV-RT fetchmail[29469]: Query status=3 (AUTHFAIL) Jan 10 17:11:44 SRV-RT fetchmail[29469]: sleeping at Fri 10 Jan 2014 05:11:44 PM BRST for 300 seconds Diego Andrade - STI Telecom
