Hello, I try to use the following cron task :
/opt/rt4/bin/rt-crontool \ --search RT::Search::FromSQL \ --search-arg "Created < '1 day ago' AND (Status = 'new') " \ --action RT::Action::NotifyAsComment \ --action-arg 'OtherRecipients' --template 'my_nice_template' but nothing is done (no comment and no notification), because RT complains : [critical]: Can't call method "CreatorObj" on an undefined value at > /opt/rt4/bin/../lib/RT/Action/Notify.pm line 134. > (/opt/rt4/bin/../lib/RT.pm:400) I look at "/opt/rt4/bin/../lib/RT/Action/Notify.pm line 134" and i see : > my $creatorObj = $self->TransactionObj->CreatorObj; > So, does anybody knows : -> how to use rt-crontool with "--action RT::Action::NotifyAsComment", -> or how to specify the default RT system user in the Notify.pm script something like : > eval( my $creatorObj = $self->TransactionObj->CreatorObj) || my > $creatorObj = <RT_DEFAULT_USER_OBJ>; Thank you for any suggestion ! Eric
