Hi Folks - I've been using RT for a while, but basically just using what was set up by an administrator before me. I recently did a major upgrade from 3.8.8 to 4.2.1 to get us on a recent release.
Since this upgrade (and maybe before), we were getting some complaints that too much email was coming out of RT. I looked around a bit and we seem to have a mess of Scrips running on all sorts of status changes. I would like to declare bankruptcy on the scrips that are set up and just get all the responses reset back to the default and be able to modify from there. I've searched through Google and the list archives, but can't seem to find any methodology for doing this. In the archives, I saw a script that was in the GIT tree called fixup-default-scrips, but a) I don't see it in the release tar and b) I'm guessing it might have been for internal dev, not for what I am doing. Does anyone have a good way to do this? Thanks! Skadz
