Looks like I'll be upgrading to 4.2.2. Fortunately, this isn't in production yet.
-Mathew "When you do things right, people won't be sure you've done anything at all." - God; Futurama "We'll get along much better once you accept that you're wrong and neither am I." - Me On Fri, Jan 17, 2014 at 11:41 AM, Mathew Snyder <mathew.sny...@gmail.com>wrote: > Sorry. 4.2.1. > > -Mathew > > "When you do things right, people won't be sure you've done anything at > all." - God; Futurama > > "We'll get along much better once you accept that you're wrong and > neither am I." - Me > > > On Fri, Jan 17, 2014 at 6:15 AM, Kevin Falcone > <falc...@bestpractical.com>wrote: > >> On Thu, Jan 16, 2014 at 12:07:14PM -1000, Mathew Snyder wrote: >> > I have three custom fields I'd like linked: Support Type, Support >> Category, and Support >> > Sub-Category. >> > Support Type has not "Categories are based on" set. >> > Support Category has "Categories are based on" set to Support Type >> > Support Sub-Category has "Categories are based on" set to Support >> Category. >> > When I select the Support Type, Support Category populates with the >> expected values (In this >> > case, Hardware, Software, and Telephony). However, when I select >> Support Category, Support >> > Sub-Category does not populate. >> > The categories are configured for each entry in Support Sub-Category. >> > Do categories only go one level? >> >> You didn't state your RT version, but if you search >> http://bestpractical.com/release-notes/rt/4.2.2 >> for Custom Field you'll find a likely bugfix. >> >> -kevin >> > >
