Alex Vandiver wrote > On Tue, 2014-02-04 at 04:20 -0800, Alexey Bozrikov wrote: >> I have made a fresh install of RT 4.2.1 yesterday and noticed, that >> when I create a ticket using RT Web interface (rich text) and paste a >> screenshot or any other image to the editor, this image not being >> shown in either e-mail sent to requestor (tested with Outlook 2003 and >> Outlok 2010), or in ticket history. > > Sadly, RT does not support the inline image pasting functionality of > CKEditor, since that requires running some of the server-side code of > CKeditor which we do not support. Your best option is to use the > "Attach:" box directly below the text entry area. > - Alex
Thank you very much for the answer, attaching images will do for the time being. For some reason, inline image pasting works to a limited extent now (only when pasting to a newly-created ticket through Web interface), and that led my colleagues to attempts to use the feature. ----- Alexey -- View this message in context: http://requesttracker.8502.n7.nabble.com/RT-4-2-2-inline-images-are-not-shown-in-tickets-tp56491p56509.html Sent from the Request Tracker - User mailing list archive at Nabble.com.