On Mon, Feb 03, 2014 at 07:07:23AM -0800, scott.dalzell wrote: > i am currently using RT4.0.12 and i am trying to create a dashboard to > display all new Articles that have been created in the last 2 weeks > > the first hurdle i have come across is that i can not save any Article > searches into anything other that 'My Searches' this means that even if i > create a suitable search, other users will not be able to view the results > > is there anyway to allow me to save an Article search with the privacy set > to 'RT System's saved searches'?
Apparently the decision to only list My saved searches and Groups dates back to the original saved search support for Articles. I have no insight into why RT System's saved searches isn't in that list, but it's a clear omission, especially when paired with Dasboards. I would look at a patch to add it (although that patch should likely convert articles to use some of the core SelectSearchesForObjects. Regardless, this should get filed as a feature request bug. -kevin
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