On Thu, Feb 06, 2014 at 04:35:32PM +0000, Ashley Ward wrote: > I’ve been doing some experimenting with RT 4.0.19 (we can’t use > 4.2 as we’re using RTIR) and it would seem that you can’t link > (any of the types of link) a ticket to another ticket unless you also > own the other ticket, which seems strange (i.e. you can’t link your > ticket to someone else’s). > > It seems that you either need the modifyticket permission to be able > to modify anyone’s ticket, or you need to steal the other ticket > first. Is there a way of allowing this without having to give blanket > modifyticket permissions to everyone?
http://bestpractical.com/docs/rt/4.0/RT_Config.html#StrictLinkACL -kevin
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