I see in 4.2.x (perhaps in 4.0.x) that there is now a ProcessUpdates callback available for use in Ticket/Modify.html
I'm reworking some old 3.8 code that would send a message to the end user via (sigh) ... Abort() ... if a certain field had not been set to a value and the user was trying to resolve the ticket. The Ticket/Modify.html callback call reads as: $m->callback( CallbackName => 'ProcessUpdates', TicketObj => $TicketObj, ARGSRef => \%ARGS, Results => \@results ); How might I make use of this @results array in my callback? What should my <%ARGS> section look like? I looked around, but the wiki is a little lacking in info about how to construct the <%ARGS> section in the callback file, etc, for those not fluent in Perl past the basics (let alone Mason). -- RT Training London, March 19-20 and Dallas May 20-21 http://bestpractical.com/training