On Tue, Mar 04, 2014 at 08:44:54AM +0000, GARCIA PEREZ, Alberto (Alberto)** CTR ** wrote: > What files do you need? > I attached the RT_Siteconfig.pm and the apache.conf in this email.
You should know that your apache.conf doesn't actually contain your RT apache configuration (it sucks in configuration from elsewhere in the Debian package). > > I have just upgrade de RT from 3.6.6 to 4.0.4 Was your old RT located at the root of the server or did it also use /rt/ ? Also, now that we know you're using Debian packages, at least grab the ones from backports so you have 4.0.19 rather than 4.0.4 from 2011 > > I have an issue with a bad formation in the URL when I search for some > > tickets. > > > > To reproduce the issue, I search a ticket or use the quick search. Then > > I click on the ticket > > title and I can't go into the ticket. > > > > My correct URL is: > > http://159.23.30.240/rt/Ticket/Display.html?id=3638 > > > > But it shows: http://159.23.30.240/Ticket/Display.html?id=3638 If this happens on every search, rather than just some searches, I assume you either have a bogus DefaultSearchResultFormat in your config (but the config you sent says you don't have that). Alternately, you could have a bogus personal search format. Go check Tools -> Admin -> Tools -> System Configuration and search for your DefaultSearchResultFormat, is should have __WebPath__s in it. If it only happens for you, or only happens on some searches, there are different problems it could be. -kevin
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