On Fri, Apr 25, 2014 at 05:08:58PM +0200, Patrick G. Stoesser wrote: > I have a problem with callbacks, especially NewTicketsAlert.
It appears your problem is with the code in NewTicketsAlert, not with callbacks in general. > Global symbol "$ticket" requires explicit package name at > /usr/local/share/request-tracker4/html/Callbacks/NewTicketsAlert/Elements/MyRT/BeforeTable > > line 7. My assumption is that you copied and pasted, leaving blank spaces at the beginning of the line which makes it invalid mason code. You can't have % my $ticket you have to write % my $ticket -kevin
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