I have an old database that I'd love to move over to RT Articles. I have RT running and a queue set up to receive the old database articles in HTML format (I'll parse them with my own code to make things easier there). However, I have not been able to find a way to move custom fields in tickets to custom fields in articles. Another issue is doing this with the 2600-odd articles I'm trying to move over. To do this manually would simply be a waste of time. Is anyone familiar with functions like this or tried to do this in the past?
Any help would be much appreciated. I'm willing to answer any questions necessary to get this thing working. Thanks, IT Guy -- View this message in context: http://requesttracker.8502.n7.nabble.com/Moving-a-database-to-articles-tp57350.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Dallas May 20-21 http://bestpractical.com/training