RT has a few ways to integrate with other products, it would help if you could explain what the Jira integration is (though RT could easily replace Jira as well, but that's my biased opinion) and how does it integratie with Salesforce?
2014-06-17 17:20 GMT+02:00 Matt Brennan <brenna...@gmail.com>: > Good Day, > > One of the teams at my company is currently using ZenDesk for customer > support. They are unhappy with it and want to move to RT. The question: > does RT have any integration with JIRA? Does RT have any integration with > Salesforce? ZenDesk has both, and management has stated they cannot lose > this functionality. > > Thanks, > Matt > > -- > RT Training - Boston, September 9-10 > http://bestpractical.com/training > -- Bart G.
-- RT Training - Boston, September 9-10 http://bestpractical.com/training