Am 30.06.2014 08:04, schrieb Alex Peters: > Given no answers yet, it seems that either no one can replicate this (in > which case a "works for me" would prompt me to debug further) or no one > has attempted to remove due dates from tickets in v4.2.5. > > I'll assume the latter and file a bug report. > > > On 24 June 2014 21:40, Alex Peters <a...@peters.net > <mailto:a...@peters.net>> wrote: > > I'm trying to remove a Due date from a ticket. > > Historically, entering "-" or "0" into the field worked fine for me. > When I try this now however (RT v4.2.5), the page just reloads and > the date doesn't get removed. Neither "not set" nor just whitespace > have any effect when entered either. > > Nothing amazing is showing up in the logs: > > [...] [warning]: Couldn't parse date '-' by Time::ParseDate > (.../RT/Date.pm:231) > [...] [warning]: Couldn't parse date 'not set' by Time::ParseDate > (.../RT/Date.pm:231) > > What's the "official" way to remove a Due date from a ticket now? >
Just set the date to 0. Chris -- RT Training - Boston, September 9-10 http://bestpractical.com/training