On Mon, Aug 04, 2014 at 10:07:57PM +0200, Joop wrote: > On 4-8-2014 15:50, [1]sta...@cloned.org wrote: > > Hello, > > I'm on RT 4.2.x and am trying to hide things like "Outgoing email > recorded" > and simple ticket ownership changes from showing up on the "Display" > section of the ticket. I've seen [2]http://requesttracker.wikia.com/wiki/ > HideTransactions but can't seem to make it work for me. I've tried making > "$rt/local/html/Callbacks/my_callbacks/Ticket/Display.html/Default" and > > "$rt/local/html/Callbacks/my_callbacks/Ticket/Elements/ShowHistory/Default" > with the code from the aforementioned page and neither work at all. > > I'm sure I've done something boneheaded but I'm not well versed enough to > realize it yet. Any help would be appreciated. > > Some one made a very good filter, search for RT-Extension-HistoryFilter by > cloos. > It will do all you want and more.
I considered giving this in my initial response, but it doesn't have the 4.2 compatible callback, so I didn't want to lead the original poster on until I'd had a chance to send a PR. -kevin
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