I mentioned this as part of a separate post as I thought it was related to my other issues in that post (SSL), but it is not.
I keep getting the following errors when using the web UI. Here's one case just now where I logged in as root at https://alms2.foo.com/ and was then immediately thrown an error: [15332] [Tue Aug 12 15:55:24 2014] [info]: Successful login for root from 1xx.xx.x.165 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:816) [15332] [Tue Aug 12 15:55:24 2014] [error]: Can't locate object method "host" via package "URI::_foreign" at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 935. Visiting https://alms2.mitre.org/ shows I *did* login as root though. Previously, Kevin Falcone had said: "This is RT trying to issue the redirect after login, what URL did you use to access RT and what was the next parameter." I had replied: I'm not sure what you mean by "what was the next parameter". The site was accessed (then and just now) directly as https://alms2.foo.com/ The browser just reports the generic "An internal RT error occurred. Your administrator..." (etc). And the thread went the direction of the real other problem (SSL). Thoughts? ==================================================================== # Versions Apache httpd 2.2.15-31 (RHEL 6.5 package) RT 4.2.6 RT-Authen-ExternalAuth 0.21 mod_fastcgi 2.4.6 ==================================================================== # The only relevant thing I can see in my RT_SiteConfig.pm Set($WebDomain, 'alms2.foo.com'); Set($WebPort, '443'); ==================================================================== # Apache config LoadModule fastcgi_module modules/mod_fastcgi.so FastCgiIpcDir /tmp <VirtualHost alms2.foo.com:80> # Redirect 80 to 443 ServerName alms2.foo.com RewriteEngine On RewriteOptions Inherit RewriteCond %{HTTPS} off RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} </VirtualHost> <VirtualHost alms2.foo.com:443> ServerName alms2.foo.com:443 # # Lots of SSL configuration redacted here. # FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300 DocumentRoot "/opt/rt4/share/html" Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images <Location /NoAuth/images > SetHandler default-handler </Location> ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/ AddDefaultCharset UTF-8 <Location /> Order allow,deny Allow from all Options +ExecCGI AddHandler fcgid-script fcgi </Location> </VirtualHost> ==================================================================== -- RT Training - Boston, September 9-10 http://bestpractical.com/training
