On Wed, Sep 03, 2014 at 11:12:49AM +0200, Eric Maisonobe wrote: > So i've tried to disabled groups : the problem occur on groupId 4777 : when it > is disabled, all access are ok, and resctrict access working. > > So i've removed ALL right to this group : that's make no changes : when the
I have no idea what "removed ALL right to this group" means. > group is un-disabled, user1 has his normal and restricted access, but user2 > have full access to all queues. > One more time, when i disable the groupId 4777 , all goes right. > > So .... i'm a bit lost ...... > Have you any idea ? This implies there are other rights you don't know about. You can look in the ACL table for that rogue group. You can also try the script from the RT-Extension-Utils package, although I have no idea if it works on 4.2 https://metacpan.org/pod/distribution/RT-Extension-Utils/sbin/rt-check-user-right-on-ticket -kevin
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