After taking a little while to figure out just what the patch was (I've never programmed in PERL before) I applied it to the CSV.pm along with the lines I commented out above and I was able to use the import to populate the HeldBy role from my csv file. There were a few exceptions and any asset that already had a HeldBy entry did not get updated. Thanks, that will get me by for now.
As for the issue with the Bulk Update, I was poking around and saw that somebody else had already sent in a bug report for it. On Wed, Sep 17, 2014 at 4:03 PM, Kevin Falcone <falc...@bestpractical.com> wrote: > On Wed, Sep 17, 2014 at 02:27:57PM -0400, Mitch Kyser wrote: > > Thanks for the response. I took a look at /opt/rt4/local/plugins/ > > RT-Extension-Assets-Import-CSV/lib/RT/Extension/Assets/Import/[1]CSV.PM > and > > removed the check you suggested by commenting out lines 64 thru 67; > > > > #if ( not RT::Asset->Role($fieldname)->{Single}) { > > # RT->Logger->warning( "Role name $fieldname must be single-value for > > "._column($field2csv->{$fieldname}).", skipping"); > > # delete $field2csv->{$fieldname}; > > #} > > > > Instead of the single warning I got one for each asset I tried to update > that > > had a username to be placed in the HeldBy field; > > > > [error]: Failed to set HeldBy to mkyser for row 5408: No valid Type > specified > > > (/opt/rt4/local/plugins/RT-Extension-Assets-Import-CSV/lib/RT/Extension/Assets/ > > Import/CSV.pm:178) > > > > When I tried using 'Owner' instead of 'HeldBy' I got the same results. > > Try applying the change from the attached patch > > > I will see what it takes to submit a bug report like you suggested, then > submit > > one. > > I moved your bug report into the assets queue (rather than the general > RT queue). > > > I am seeing similar things when I try to use the Bulk Update feature with > > HeldBy, no error message but no change in HeldBy either. > > This should be a separate bug report. > > -kevin > > -- > RT Training - Boston, September 9-10 > http://bestpractical.com/training > -- Mitch Kyser Network Administrator Albion.College mky...@albion.edu
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